CANCELLATION POLICY:  

  • Less than 24 hours notice, 100% consult fee. 
  • Less than 48 hours notice, 50% consult fee. 
  • Please let me know if you wish to cancel your appointment as soon as possible,  thank you.  If there are extenuating circumstances, I may waive the cancellation fee at my discretion.

CONSULTATION FEES FROM JULY 2015:

  • Initial Consultation: $160 - 90 minutes
  • Follow-Up Consultations: 
    • $30 - 15 minutes (phone only)
    • $65 - 30 minutes
    • $120 - 1 hour 
    • Longer appointments are charged at $120 per hour or increments thereof should the appointment run beyond 1 hour.  Naturopathic medicines prescribed as part of your program are an individual cost and will be detailed at each consult.

Payment: 

  • Credit cards are accepted at time of consultation for payment.  (Payment is expected at time of consultation for all costs incurred)
  • Most Private Health Funds will offer a rebate on Naturopathic consultations depending on the level or type of cover you have. 
  • Nutritional and Herbal Medicines may be dispensed at this consultation generally last between 2-6 weeks are an additional cost and must be paid for at time of consult.

REFILL PRESCRIPTIONS:

If you would like a refill of current prescription or any other products, please email me with your order & include the credit card form. You can either pick-up or I can post via Express Post.  Payment is required when you place your order before dispensing of the medicines (if payment is not included, the order is not actioned).  

Please note: I wrap products very carefully and send by Express Post in Australia.  However any breakage or loss in transit is at your cost.  

SPECIAL ORDER NATUROPATHIC MEDICINES, NATURAL HOME & PERSONAL CARE PRODUCTS:

I stock an extensive range of superior quality 'Practitioner Only' products.  For many years, I worked for the best natural health companies in Australia, formulating products, presenting seminars to doctors & managing various international markets.  So after extensive review of the products on the market, I only stock certain products which I truly believe in & have delivered great results with clients. If you require certain products that I do not stock, I may be able to access them for you on special order including home & personal care products e.g. natural skin care & cleaning products.  

REFUNDS:

No refunds permitted on Herbal Medicine Tonics - they are dispensed specifically to your requirements and cannot be used for anyone else (it is a unique blend of different herbs made up to suit your health needs).  All other medicines are non-refundable unless unopened, returned with 5 days of purchase from Amanda Williams, Naturopath/Vibrant You Clinic + are in immaculate condition.